visuel avec le texte covid-19 update en anglais

Last updated: 22 September 2020

We are delighted to have resumed face-to-face courses in Paris, Sèvres and Versailles.  Check out the additional health and safety measures we have put in place in our classrooms. 

Have face-to-face classes resume ?

Yes, they have. In case of a new lock-down, we will deliver our courses virtually. 

Can I register to courses remotely?

Yes, you can register for an adult courses by booking a free consultation with one of our teachers.

To register your child, you can book a free placement test with one of our teacher's who can advise who can advise you on the best courses for your child by phone.

Can I pay remotely?

Yes, 

  • by credit card through your student portal
  • by cheque paid to British Council in France and sent to British Council, 9 rue de Constantine, 75007 Paris (please write the name of the learner on the back of the cheque).
  • by bank transfer (IBAN Citibank FR76 1168 9007 0000 6589 5601 971). Please include reference details which will enable us to identify your payment (name and course).

What will happen if there is another lock-down?

If we need to close the teaching centre in line with government guidelines, we guarantee that classes will continue online. Online classes will include the same number of hours as face-to-face classes.

 They will be with the same teacher, same classmates and at the same time.

How do virtual classrooms work?

Adults courses

Virtual classes are conducted through a videoconferencing tool which will allow you to practise your speaking and writing with your teacher and classmates in real time and do pair and group work, just as you would in a face-to-face lesson.

We will provide instructions on how to access this tool via email instructions before your first lesson.

Childrens' courses

These virtual classrooms include live lessons with the teacher and self-study activities to be completed online before and after each live lesson.

We will be providing details on the secure, online learning platform via email to keep children safe while they are online.

Do you offer online courses for your learners?

Yes, we have an online offer for individual classes with EnglishScore Tutors and collective classes with English Online.

How I can contact Customer Service?

While our offices are closed to the public, our customer services teams will support you via email or by telephone 01 49 55 73 00.

You can make an appointment to visit our Customer Services team at our centre Paris-Invalides by booking an appointment.

We are working hard to respond to every email, but the situation is extraordinary, and some delays may occur. Please accept our apologies in advance. We thank you for your understanding and cooperation.