Covid update visual

Last updated: 7 May 2021

  • All our face to face courses are delivered online until governement restrictions are lifted. 


What happens in case of lockdown?

In case of lockdown, our courses will be run online with our expert teachers. Students will be informed by email.

How do virtual classrooms work?

Adults courses

Virtual classes are conducted through a videoconferencing tool which will allow you to practise your speaking and writing with your teacher and classmates in real time and do pair and group work, just as you would in a face-to-face lesson.

We will provide instructions on how to access this tool via email instructions before your first lesson.

Childrens' courses

These virtual classrooms include live lessons with the teacher and self-study activities to be completed online before and after each live lesson.

We will be providing details on the secure, online learning platform via email to keep children safe while they are online.

Can I register to courses remotely?

Yes, you can register for an adult courses by booking a free consultation with one of our teachers.

Registrations to our school year courses for children are closed for the academic year 2020-21.  Please register to be alerted when our 2021-22 registrations open.

Can I pay remotely?


  • by credit card through your student portal or by booking a face to face appointment with our customer services team at Paris-Invalides.
  • by cheque paid to British Council in France and sent to British Council, 9 rue de Constantine, 75007 Paris (please write the name of the learner on the back of the cheque).
  • by bank transfer (IBAN Citibank FR76 1168 9007 0000 6589 5601 971). Please include reference details which will enable us to identify your payment (name and course).
  • by cash by making your payment through your bank.

Do you offer regular online courses for your learners?

Yes, we have an online offer for individual classes with EnglishScore Tutors and collective classes with English Online.

How I can contact Customer Service?

Our customer services teams will support you via email or by telephone 01 49 55 73 00.

We are working hard to respond to every email, but the situation is extraordinary, and some delays may occur. Please accept our apologies in advance. We thank you for your understanding and cooperation.