Do you write and reply to emails? Want to do it more effectively and efficiently? This course is for you!
Monday 01 October 2018 - 14.30 to Monday 22 October 2018 - 14.30

Email writing is one of the universally important skills in today’s workplace. But it is rarely taught in higher education institutions and many young people arrive in the workplace having never written a professional email. Equally, people with many years’ work experience have never been taught email writing skills.

This online course develops your planning, organising, writing and editing skills, to enable you to write more effective and efficient emails. You will learn techniques to help you write emails that people want to read and ensure you are better understood in the workplace.

What topics will you cover?

  • planning emails to achieve their purpose
  • organising content in a logical, reader-friendly structure
  • adapting emails to different audiences and situations
  • writing and editing emails to make them clear and concise
  • writing specific messages and building a relationship with the reader
  • useful phrases used in modern business email writing

What will you achieve?

By the end of the course, you'll be able to...

  • apply planning and organising techniques for your writing to fit its purpose
  • assess and adapt emails to different audiences and situations
  • develop and edit your email to make it clear, concise and easy to understand.

Who is the course for?

The course is suitable for anyone who uses email, but especially for those in the early stages of their career, or who need to update their skills.

What software or tools do you need?

The course is aimed at native and non-native English speakers at around intermediate level (approximately B1 on the CEFR) or above.

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English language