Once you are registered with Cambridge English for your exam (which means after the closing date for registration), no refund or rescheduling is possible.

Please, make sure that you are available for both the date of the written papers as well as for the entire duration of the speaking window. 

If you cannot attend the test for medical reasons, please send us a formal request using the form below along with a medical certificate from a qualified medical practitioner within 5 days after the test date. If you have a national exam on the same please send us the completed form along with supporting evidence, for example your confirmation of entry.  If you wish to cancel your registration, you must do so at least one week prior to the registration deadline by filling in and returning the form below.

Covid-19 - refund policy change - refund policy change

The refund policy is modified for the month of March 2020 due to the Covid-19 situation in France. You have up to 14 days after the exam date to get refunded. Please specify on the form below that you have been in quarantine and that you were not able to sit the exam.