Once you are registered with Cambridge English for your exam (which means after the closing date for registration), no refund or rescheduling is possible.
Please, make sure that you are available for both the date of the written papers as well as for the entire duration of the speaking window.
If you cannot attend the test for medical reasons, please send us a formal request using the form below along with a medical certificate from a qualified medical practitioner within 5 days after the test date. If you have a national exam on the same please send us the completed form along with supporting evidence, for example your confirmation of entry. If you wish to cancel your registration, you must do so at least one week prior to the registration deadline by filling in and returning the form below.
It is possible to request a transfer to an alternative date with a fee of €40. The request should be emailed to firstname.lastname@example.org and must be received at least 5 working days before the registration deadline. If your request is accepted you will be asked to pay the transfer fee, payment can be made by bank transfer or cheque. After the deadline no refund or rescheduling is possible. Please, make sure that you are available for both the date of the written papers as well as for the entire duration of the speaking window.