For Individual Candidates

BULATS online

  • Candidates may cancel their registration 10 working days prior to the exam date. Candidates should submit their request by using the Refund Form below and send it, along with full bank details, by email to exams@britishcouncil.fr or by post. Refund forms submitted in time will enable a full registration refund. 
  • Should an exam be cancelled between 10 - 4 working days before the exam date, candidates should submit their registration refund request by using the Refund Form below at least 4 working days prior to the exam date and send it, along with full bank details, by email to exams@britishcouncil.fr or by post. The British Council will refund 50% of registration fees. 
  • Candidates cannot apply for a refund less than 4 days prior to and after the exam. Exceptions to this are as follows:

certified medical reasons or compassionate reasons. Candidates should submit their request by using the Refund Form below a maximum of 5 working days after the exam date and send it, along with the corresponding supporting documents (original medical certificate, a death certificate) and full bank details by email or post. The British Council will refund 50% of registration fees.