La sécurité de votre enfant au British Council

 Please take note of the measures put in place to welcome your child in the best possible environment. 

Covid-19 updates

You will find the latest protocols on our dedicated Covid-19 page.

Access on the first day of class

Before the first day of the course you will receive an SMS and an email telling you which class your child is in, and detailing the protocols in place. Please find our full policy for arriving and departing our centres.  

  • Pre-schoolers / primary pupils : There is no card for the pupils but one is obligatory for those who accompany. Two cards are given at the beginning of the year. Unfortunately no other cards will be supplied. For others who accompany pupils such as grandparents, babysitters, just show an SMS or email from the parents giving permission. 
  • Secondary pupils : Please give your child an indentity photo, which will be stuck on his/her British Council folder. These will be given out on the first day of class. Pupils will show these to our security staff on entering our premises. 

Code of conduct in the classroom

The British Council’s behaviour policy is designed to support the way in which staff and students can positively collaborate to make the best progress in English. This policy aims to help children and teenagers progress and develop their English skills in a fun, safe and secure environment. 

Find our full policy here.  If you have any further questions, please contact us at

Our anti-bullying policy

The British Council believes that all Young Learners have a right to a safe and healthy learning environment. The staff, parents and young leaners have an obligation to promote mutual respect, tolerance, and acceptance as part of our Equality Diversity and Inclusion policy.  

The British Council will not tolerate behaviour that infringes on the safety or well-being of any Young Learner. A Young Learner shall not intimidate, harass, or bully another Young Learner through words or actions, either online or face-to-face. This behaviour includes direct physical contact, such as hitting, pushing, or shoving; verbal assaults, such as threatening, teasing or name-calling, social isolation, image sharing or manipulation either online or in face-to-face contexts.

Find our full policy here.

If you would like to report or discuss an issue, please write to

Our mobile device policy

Find out our full mobile device policy

We are committed to protecting our Young Learners from abuse; this includes online abuse. This duty of care is set out in our Safeguarding Policy and includes a commitment to educating and raising awareness on staying safe online and encouraging our Young Learners to become informed and responsible users of technology.

Mobile technology is an integral part of most children’s’ lives across the world and many young learners bring their mobile devices into teaching centres. 1Used responsibly, mobile devices such as phones, tablets, smart watches etc. can enhance teaching, learning, communication, social experiences and can bring a sense of security to parents/guardians.

There are however risks associated with children and teenagers bringing personal mobile devices into teaching centres; from low-level disruption in lessons, to more serious misuse such as bullying via social media or harassment by taking photos or videos of someone without their consent.

Taking into account both the benefits for learning and the risks, it is essential to promote the safe and responsible use of devices while adopting a proportionate response to their inappropriate use. This will help children, staff and parents/guardians/carers enjoy the flexibility that mobile devices can provide, whilst minimising the risk of harm and abuse.

Our intimate care policy

Intimate care may be defined as any activity required to meet the personal care needs of each very young child 2-5 years on our Early Years programme, which they are unable to do for themselves. Parents have a responsibility to advise the British Council of any special intimate care needs of their child, and the British Council has a responsibility to work in partnership with children and parents.

Find full details here and please return the form signed to your child's teacher.

See also